RMF Transport & Recovery LTD
Effective Date: 29 July 2025
At RMF Transport & Recovery Ltd (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or interact with our services.
1. Who We Are
RMF Transport & Recovery Ltd provides vehicle recovery and transport services, operating in Milton Keynes, Luton, St Albans, Watford, and nearby areas. Our website is designed to inform and connect customers to our services through inquiry forms and call features.
2. What Information We Collect
We may collect the following personal data through our website:
- Name
- Phone
- Subject & Message (from contact form)
- Technical Data (e.g. IP address, browser type, operating system)
3. How We Use Your Information
Your data is collected solely for the following purposes:
- To respond to your inquiries or service requests submitted via the contact form
- To provide customer support and schedule transport/recovery services
- To improve our website and service experience
- For internal record keeping
4. How We Collect Information
We collect data:
- When you fill out our contact form
- When you click on phone call buttons and engage with our services
- Through cookies that help us understand how visitors interact with our site
5. Who we share your data with
We do not sell, rent, or share your personal data with third parties unless:
- It’s necessary to provide you with a service (e.g. booking coordination)
- We are required to do so by law
6. Use of AI-Generated Content
Some icons, images, and written content on this website have been created using AI tools (e.g. ChatGPT). These are used solely to enhance design, accessibility, and readability.
7. Data Security
We are committed to ensuring that your data is secure. We take reasonable technical and organizational precautions to prevent loss, misuse, or unauthorized access.
8. Cookies
Our website uses cookies to improve user experience. Cookies are used to:
9. How Long We Retain your data
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including:
- Responding to inquiries and providing requested services
- Keeping records for legal, tax, or regulatory reasons
- Improving customer service and website experience
Typically, we store submitted contact form data for up to 12 months, unless required to keep it longer for legal obligations or active service relationships.
10. Your Rights over your data
You have the right to:
- Request a copy of the data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for processing your data
To exercise any of these rights, please contact us at:
📧 [Insert Contact Email]
📞 +44 – 777 427 7728
11. Change to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
RMF Transport & Recovery Ltd
📧 [Insert Email]
📞 +44 – 777 427 7728
